Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
Star Micronics' SWAP-A-STAR service agreement allows customers to extend the included Star warranty at a low cost per printer. The SWAP-A-STAR agreement is packed with benefits, including the added feature of receiving a replacement printer within 24 hours of notifying Star of a printing problem! Appreciating the pivotal role the POS printer has in businesses, a replacement printer will be shipped within 24 hours of a request. Star knows anything can happen in a printer's environment, so - no questions asked, no troubleshooting - just call and request a replacement printer and one will be sent immediately. The replacement printer will be shipped with a pre-paid air bill for the impaired printer. Just simply pack the impaired printer in the pre-paid shipping box and send back to Star Micronics within 15 days of receiving the replacement. The replacement is yours to keep.
Type: Extended service agreement
Service Included: Replacement
Full Contract Period: 3 years
Response Time: Next business day
Service Availability: 8 hours a day / 5 days a week
Extended Warranties and Service Plans
Star (SS-MS) Swap-A-- Extended Service Agreement - 3 Years - Shipment (DA8758) On Sale