Overland Storage Silver Extended Service Agreement, 1 Year On-site

Overland Storage Silver Extended Service Agreement

1 Year On-site (Q75928)
Sold As: Each
Our Price $6,221.64

Delivery in 8-15 business days. Inventory Out Of Stock: 0
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Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.

If your system availability is critical but your operations do not include nights or weekends, Silver level support is designed to return your systems to operation rapidly on your schedule.

Product Features:Technical support available Monday through Friday, 9 a.m.-5 p.m., excluding recognized public and company holidays

  • On-site repairs: Once your issue has been diagnosed as a hardware failure, Overland Storage will dispatch a qualified engineer to your site for arrival within four (4) business hours. This excludes recognized public and company holidays
  • Includes software Maintenance for Protection OS on applicable products
  • 24x7x365 access to Overland's technical support Web portal
  • Multiple year extensions and upgrades to Gold Service may be available.

    Type: Extended service agreement
    Service Included: Parts and labor
    Location: On-site
    Full Contract Period: 1 year
    Response Time: 4 business hours
    Service Availability: 9 hours a day / 5 days a week
    Covered Components: Expansion array

  • MANUFACTURER NAME: Overland Storage
    ITEM #: Q75928

    Product Type: Extended Warranties and Service Plans
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    Overland Storage Silver Extended Service Agreement, 1 Year On-site (Q75928) On Sale

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