Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
On site support customers whose products are located more than 150 miles (240km in Europe) from one of Overland Storage service centers may still purchase Bronze level on site support by adding this Zone Uplift to their order.PRODUCT FEATURES:Technical support available Monday through Friday, 9 a.m.- 5 p.m., excluding recognized public and company holidays;Out of Service Zone uplift for Bronze support coverage on products located more than 150 miles (240km) from one of Overland Storage service centers.This support uplift is required for each installation and each unit.
Additional Information: Overland Storage Out of Area Zone Surcharge Bronze - extended service agreement - 1 year - on-site
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Extended Warranties and Service PlansFreight Delivery: $6.00 - for 1st unit. Due to the size, shape and/or weight, this item will ship via a common carrier or freight service, incurring freight delivery fee. Please allow 3-10 business days for freight deliveries. *Each additional unit is charged a percentage increase to the original freight delivery fee, not the full amount.