Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
On-Site service is next business day for most customer locations, 9AM to 5 PM and is based on when call is received by the Lenovo support agent. Lenovo recommends On-Site service for higher level of service and more immediate assistance. A Lenovo certified technician will be dispatched to your place of business/residence in such cases where the problem cannot be solved over the phone.
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Lenovo Group Limited
Extended Warranties and Service PlansFreight Delivery: $6.00 - for 1st unit. Due to the size, shape and/or weight, this item will ship via a common carrier or freight service, incurring freight delivery fee. Please allow 3-10 business days for freight deliveries. *Each additional unit is charged a percentage increase to the original freight delivery fee, not the full amount.
Lenovo Care On-Site Repair With Hard Disk Drive Retention - Extended Service Agreement - 1 Year - On-site (2400073) On Sale