Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
This value-priced HP Care Pack offering provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.In addition, the service's Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile and desktop devices.Choose Pick-Up and Return Service when you need to: quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; enhance your standard warranty with Accidental Damage Protection coverage; obtain consistent, expert hardware support backed by HP.
Additional Information: Electronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection - extended service agreement - 5 years - pick-up and return
Type: Extended service agreement
Service Included: Parts and labor
Location: Pick-up and return
Return Shipment: At manufacturer expense
Full Contract Period: 5 years
Service Availability: 9 hours a day / 5 days a week
Extended Warranties and Service PlansFreight Delivery: $6.00 - for 1st unit. Due to the size, shape and/or weight, this item will ship via a common carrier or freight service, incurring freight delivery fee. Please allow 3-10 business days for freight deliveries. *Each additional unit is charged a percentage increase to the original freight delivery fee, not the full amount.