Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
Extend coverage up to 4 continuous years on your HP or Compaq PC with an HP Care Pack House Call service. This plan covers telephone support, shipment of customer-replaceable parts to your home and in-home service at HP's discretion. Just chat online or by phone with an HP technician. If that doesn't solve the problem, HP can even send help right to your door to perform repairs on the spot. In rare circumstances, you may be required to send the product back to HP for service.
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 2 years
Response Time: 3 days
Service Availability: 9 hours a day / 5 days a week
Extended Warranties and Service PlansFreight Delivery: $6.00 - for 1st unit. Due to the size, shape and/or weight, this item will ship via a common carrier or freight service, incurring freight delivery fee. Please allow 3-10 business days for freight deliveries. *Each additional unit is charged a percentage increase to the original freight delivery fee, not the full amount.
HP Electronic Care Pack House Call With Accidental Damage Protection - Extended Service Agreement - 2 Years - On-site (2698608) On Sale