Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
HP Supportpack Post-Warranty Service is an onsite, hardware-support service. It includes phone support, labor, parts and required travel by HP to supply the service for one year. Replaced parts become the property of HP.Depending upon which Post-Warranty Supportpack you purchase, you will receive either 4-hour Onsite, Extended Hours Response, 4-Hour Onsite Response, 24 x 7 or Next Day Onsite Response to your technical issues. This service is provided for customers with qualified HP products, expired standard HP warranty, expired HP Supportpack or service agreement. HP Post Warranty Service extends product support for 1 year, provides convenient onsite service, maximizes uptime, enables you to predict and control cost of ownership. Now there is no need for expensive shipping or packaging.
Additional Information: Electronic HP Care Pack extended service agreement - 1 year - on-site
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 1 year
Response Time: 1 day
Extended Warranties and Service PlansFreight Delivery: $6.00 - for 1st unit. Due to the size, shape and/or weight, this item will ship via a common carrier or freight service, incurring freight delivery fee. Please allow 3-10 business days for freight deliveries. *Each additional unit is charged a percentage increase to the original freight delivery fee, not the full amount.