Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
HP e-SupportPack is a new ordering tool, which allows HP to provide you with a wider range of more flexible services. HP e-SupportPack does not imply any change in your ordering process: only your wholesaler's process evolves towards a quicker ordering system, making the HP SupportPack products available to you "on demand". You are provided with the right portfolio at the right time!Even after your warranty and HP e-SupportPack expire, you can get 1 year, next-day onsite service for select printers. The HP e-SupportPack Post-Warranty Service is an onsite hardware-support service. It includes phone support, labor, parts and required travel by HP to supply the service for one year.
Additional Information: Electronic HP Care Pack extended service agreement - 1 year - on-site
Type: Extended service agreement
Service Included: Replacement
Full Contract Period: 1 year
Response Time: 4 hour(s)
Extended Warranties and Service Plans