HP Electronic Care Pack 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended Service Agreement - 2 Years - On-site

Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.


This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities. Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency.

Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 2 years
Repair Time: 6 hours
Service Availability: 24 hours a day / 7 days a week