Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
Fujitsu Basic makes it easy for customers to get even more of a good thing. With Basic, customers can upgrade their standard 3-month on-site, 9-month depot warranty to a full 12 months of on-site service. Basic is the only remedial service plans authorized by Fujitsu, making it the ideal way to expand your service coverage. With Basic, customers can rest assured that their mission-critical applications will be up and running when they need them. In the event of a failure, customers with Basic need only make one call to Fujitsu Technical Assistance to place their service request. Once the hardware failure is verified, a service technician is dispatched to arrive at the customer's site by the next business day.
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 3 years
Response Time: 4 hours
Service Availability: 8 hours a day / 5 days a week
Extended Warranties and Service Plans
Fujitsu Basic Extended Service Agreement - 3 Years - On-site (CD3699) On Sale