If yours is like many organizations today, you are doing more with less. In spite of this, as networks have become increasingly complex, supporting them has become more difficult. There are times when nothing short of in-person, onsite assistance from an expert will do. Enterasys SupportNet Onsite stands ready to help with onsite expertise provided in the response time that best suits your business needs. With Enterasys SupportNet Onsite you'll benefit from 24 x 7 telephone and web support, firmware updates and upgrades, advanced replacement parts delivery, and onsite engineering - you choose from next-business-day, 2-hour or 4-hour around-the-clock response. Having a SupportNet Onsite contract allows you to have an Enterasys-certified expert onsite to help you diagnose network faults, manage onsite logistics, and serve as a liaison with product engineers for problem escalation when necessary.
Type: Extended service agreement
Service Included: Replacement
Full Contract Period: 1 year
Response Time: Next business day
Extended Warranties and Service Plans*
Due to UPS shipping rules, this item cannot ship via UPS Ground. This item will ship via a common carrier or freight service. Please allow 1-2 weeks for delivery.