Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
The Cisco Unified Communications family of voice and IP Communications products and applications enables your organization to communicate more effectively. The results are simplified business processes, improved customer service, and increased productivity and profitability. But to gain the full advantage of your network, you need proper operational support to maintain the efficiency, reliability, and performance of your converged voice and data infrastructure.The Cisco Essential Operate Service, part of the Cisco Lifecycle Services framework, can help you quickly resolve incidents across your IP Communications network by providing you with access to a highly trained team of specialized engineers who can analyze complex networking issues and assist with incident remediation. The support they provide can help reduce downtime, improve Cisco Unified Communications performance, and lead to higher productivity.
Additional Information: Cisco Unified Communications Essential Operate Service - extended service agreement - 1 year
Type: Extended service agreement
Service Included: Hardware replacement and software application support
Full Contract Period: 1 year
Response Time: 4 hours
Service Availability: 8 hours a day / 5 days a week
Cisco Systems, Inc
Extended Warranties and Service Plans