Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
SMARTnet provides enhancement and maintenance support resources during the operational lifetime of your Cisco networking device. SMARTnet augments the resources of your operations staff; it provides them with access to a wealth of expertise, both on line and via telephone, the ability to refresh their system software at will, and a range of hardware advance replacement options.SMARTnet 8x5xNext Business Day service includes delivery of hardware replacement parts the next business day, provided that the request is received before 3 p.m. local time.This support covers Cisco uBR10012 (Universal Broadband Router) with four LAN/WAN interface slots, two Timing, Communication, and Control Plus (TCC+) card, eight MC cable interface line cards.
Additional Information: Cisco SMARTnet extended service agreement - 1 year
Type: Extended service agreement
Service Included: Replacement
Full Contract Period: 1 year
Response Time: 1 day next business day
Service Availability: 8 hours a day / 5 days a week
Cisco Systems, Inc
Extended Warranties and Service Plans