• Obtain a Return Authorization Number and Return Address.
  We are unable to accept unauthorized returns, so please be sure to contact customer service prior to returning any items to us.
  

Email our Returns Department at returns@restockit.com -or-
Call 1-800-680-0859 between 9:00 AM and 5:30 PM -or-
Click here between 9:00 AM and 5:30 PM Eastern to Chat Live with a customer service representative.

You will need to provide us with the following information:

• Your Name
• Your Company Name
• Order Number
• Item Number of item(s) to be returned
• Condition of the items to be returned
  • Complete or Missing pieces/parts
  • Undamaged or Damaged
• Reason for Return Request

2. Clearly mark your Return Authorization number on the shipping label of your return package.
   To ensure proper credit, the Return Authorization should not be written the box itself, but clearly indicated on the shipping label. Your cooperation will help avoid delayed credit for your return.
   
3. Mail your returned items to the address given by our returns department.

• The goods associated with your Return Authorization must be post-dated within 7 days of Return Authorization issuance.
• We cannot be held responsible for lost packages, so we recommend using a traceable shipping method such as UPS ground track.
• If a Call Tag has been issued on defective or damaged merchandise, UPS will make 3 attempts at pick up. After 3 failed attempts to pick up the damaged goods, the Return Authorization and refund will be cancelled, leaving the customer responsible for any costs related to the reshipment of goods.