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Privacy Policies and Procedures


At ReStockIt.com, your privacy is very important. Our only goal in collecting personal information from you is to provide you with a smooth, efficient and customized experience while using our site. If you submit personal information to us, we may use and share your information as set forth in this Privacy Policy.


INFORMATION WE OBTAIN

We collect and maintain information that you may provide to us through your use of our Services, including your name, shipping address, billing address, payment information, telephone number(s), email address(es) and purchase/return/exchange data.


For example, when you:
  • Set up your account and/or make online purchases, join our ReStockIt Rewards loyalty program, or create a ReStocker Auto-Delivery subscription, you will be asked to provide information necessary to facilitate the transaction, such as contact and payment information. You will also be automatically opted in to receive marketing communications and newsletters.

  • With a third-party service provider or promotional partner with whom we offer a special promotion, with your permission or otherwise in accordance with the applicable rules of such special promotion or terms presented at time of submission, so that the third party can administer the promotion, or send you special promotions it offers.

  • Seek assistance from our customer service team through email, telephone, and live chat sessions we may ask you questions or otherwise collect and record additional information from or about you during those interactions.

INFORMATION COLLECTED THROUGH AUTOMATED TECHNOLOGIES

We and our partners may use cookies, tags, web beacons and other technologies on our web properties and mobile applications to track and collect some Personal Information made available through your activity on our sites/apps, such as device/browser attributes, shopping/search activity, shopping cart abandonment, and other interactions with our online services. We, and our technology partners, may collect your direct interactions on our websites or mobile apps such as text typed, pages visited, links clicked, keystrokes/cadence, and mouse movements to monitor how you interact with our website, for fraud detection, and for troubleshooting purposes. We also use cookies to enable core site functionality, to analyze website usage so that we can measure and improve services and performance, and to serve ads that are relevant to your interests. Cookies “remember” your device/browser when you return to a website and make your experience more personalized and user-friendly and allow us to better understand how our websites are used to improve the experience.

If you use a mobile device, your device may disclose location information (when you enable location services) with our website, or our service providers.


INFORMATION WE RECEIVE FROM OTHER PARTIES

We may obtain information about you from other sources to enhance our existing information for purposes such as prospecting, marketing, fraud detection, and/or improving the information you have provided.

We may allow you to sign-in to our digital property using a social media network login and we may also include other social media features, such as a “share this” button. In these cases, we may receive information from the social media network, including your profile information, picture, user ID associated with your social media account, and other information you permit the social media network to disclose with partners. The data we receive from these social media networks is dependent upon their policies and your privacy settings on that partner site. You should always review and, if necessary, adjust your privacy settings on these websites and services before utilizing these features.


HOW WE USE THE INFORMATION WE OBTAIN

We may use, process and disclose the information we collect about you for our business purposes, including:


  • Fulfilling orders and responding to your questions and requests. We may use your information to provide you with transactional assistance, such as fulfilling your order, processing your payments, providing you with customer and technical support including through the live chat feature on our website and maintaining transcripts of chat communications, offering new products and services, and ensuring the proper delivery of the products you order from us.

  • Sending and improving marketing communications. We may send you communications about promotions or offers via email. We may use information, including information collected across different online services and from the various devices you may use, for marketing and analytics purposes and to deliver marketing communications based on your behavior and interests. If you do not wish to receive promotional emails from us, you have the ability to unsubscribe from promotional emails via the unsubscribe link included at the bottom of each promotional email. You may also unsubscribe by contacting us at 800-680-0859 or emailing customerservice@restockit.com.

  • Administering promotions, such as sweepstakes and contests. We may use your information to administer subscriptions, rewards and points notifications, sweepstakes, contests, and other promotions if you choose to participate. We may share your information with a third-party service provider or promotional partner with whom we offer a special promotion, with your permission or otherwise in accordance with the applicable rules of such special promotion or terms presented at time of submission, so that the third party can administer the promotion, or send you special promotions it offers.

  • Sharing information with Google Analytics for display advertising purposes. You can opt-out of Google Analytics for Display Advertising and customize Google Display network ads using the Ad Preferences Manager.

SECURITY AND ANTI-SPAM

For the safety and security of our online customers, we employ 128-bit encryption and are a Verisign trusted site. We do not store credit card information on our servers. We DO NOT send spam and our systems are scanned daily for viruses. In the event you received spam or viruses that appear to be from us at ReStockIt.com, know that most likely, the email you received only appeared to be from our servers and used a trick known as 'spoofing' to accomplish this. If you still believe that we may have sent something to you incorrectly, please forward all complaints to customerservice@restockit.com.



If there are any questions regarding this Privacy Policy or our privacy practices, you may contact us using the information below.

Call us: 1-800-680-0859

Email us: customerservice@restockit.com

Give us a ring, we're happy to help: 1-800-680-0859