Quantum StorageCare Silver Support Plan Zone 2 - Extended Service Agreement (renewal) - 1 Year - On-site (1971341)
Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.Quantum's Silver Support Plan is designed for mid-size to large enterprises that want to complement their in-house technical capabilities with on-site ADIC service. The Silver Support Plan entitles customers to priority call handling and a four-hour on-site response target, Monday through Friday, during normal business hours.
Type: Extended service agreement (renewal)
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: 4 hours
Service Availability: 9 hours a day / 5 days a week
Covered Configurations: Storage array with 12x750GB drives
MANUFACTURER NAME: Quantum Corp
ITEM #: 1971341
Product Type: Extended Warranties and Service Plans
