Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
StorageCare Services offer a comprehensive range of enhanced support options for Quantum software products. Not only will you enjoy the added dimension of data protection, StorageCare Services will also protect against the negative impact of extended downtime.
The Silver Software Support Plan provides telephone support Monday through Friday (5 days a week), during local business hours (8:00am - 5:00pm). Customers may log a support request at any time, but troubleshooting activities will take place during this time frame.
Price of this service is per SAN client.
Service & Support: Technical support
Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 9 hours a day / 5 days a week
Software Title: StorNext File System for Windows
License Qty: 1 SAN client
License Pricing: Volume / 5-19 licenses
Extended Warranties and Service Plans*
Due to UPS shipping rules, this item cannot ship via UPS Ground. This item will ship via a common carrier or freight service. Please allow 1-2 weeks for delivery.