StorageCare Services offer a comprehensive range of enhanced support options for Quantum software products. Not only will you enjoy the added dimension of data protection, StorageCare Services will also protect against the negative impact of extended downtime. Gold Software Support Plan provides telephone support Monday through Sunday, 24 hours per day. Customers may call and receive assistance 24 hours a day, 365 days per year. SSC5H-REKM-GL10-371 provides 7 x 24 telephone support for one Scalar i500 SKM - or Q-EKM-enabled drive. Encrypton key management solution service contracts are sold on a per drive basis, and the contract length and level must match the service contract length and level of the associated library. This uplift must be purchased within 60 days of point of sale or renewal pricing must be used. This service may be purchased for years 1-5.
Service & Support: Technical support (renewal)
Service Included: Phone consulting
Full Contract Period: 371 days
Service Availability: 24 hours a day / 7 days a week
Software Title: Quantum Scalar i500 Encryption Key Manager
Extended Warranties and Service Plans*
Due to UPS shipping rules, this item cannot ship via UPS Ground. This item will ship via a common carrier or freight service. Please allow 1-2 weeks for delivery.