StorageCare Services offer a comprehensive range of enhanced, on-site service and support options for Quantum tape library and disk-based backup system products. Not only will you enjoy the added dimension of data protection, StorageCare Services will also protect against the negative impact of extended downtime. This service provides 5 x 9 telephone support for one Scalar i2000 SKM- or Q-EKM-enabled drive. Encrypton key management solution service contracts are sold on a per drive basis, and the contract length and level must match the service contract length and level of the associated library. This uplift must be purchased within 60 days of point of sale or renewal pricing must be used. This service may be purchased for years 1-5.
Service & Support: Technical support (renewal)
Service Included: Phone consulting
Full Contract Period: 374 days
Service Availability: 9 hours a day / 5 days a week
Software Title: Quantum Scalar i2000 Encryption Key Manager
Extended Warranties and Service PlansFreight Delivery: $6.00 - for 1st unit. Due to the size, shape and/or weight, this item will ship via a common carrier or freight service, incurring freight delivery fee. Please allow 3-10 business days for freight deliveries. *Each additional unit is charged a percentage increase to the original freight delivery fee, not the full amount.
Quantum StorageCare Bronze/Silver Software Support Plan - Technical Support (renewal) - 374 Days - For Scalar I2000 Encryption Key Manager (2517263) On Sale