Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
StorageCare Services offer a comprehensive range of enhanced support options for Quantum software products. Not only will you enjoy the added dimension of data protection, StorageCare Services will also protect against the negative impact of extended downtime.This service provides one year of 5 x 9 telephone support for Scalar i500 Q-EKM. The Q-EKM service contract length and level must match the library warranty or service contract length and level. This uplift must be purchased within 60 days of point of sale or renewal pricing must be used. This service may be purchased for years 1 - 5. A discount of 15% applies to multi-year purchases of this service offering.
Additional Information: Quantum StorageCare Bronze/Silver Software Support Plan - Quantum Scalar i500 Encryption Key Manager - technical support - 1 year
Service & Support: Technical support
Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 9 hours a day / 5 days a week
Software Title: Quantum Scalar i500 Encryption Key Manager
Extended Warranties and Service Plans