Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
Factory service offers the benefit of having your equipment repaired by highly trained technicians who know it best. However, the perception is that factory service can be less timely than other types of service. Printek Express Programs (PEPs) provide factory service without a long wait. If you purchase a PEP I annual service contract within 90 days of purchasing a Printek printer, Printek will extend the contract period for an additional year at 50% off the regular PEP I annual rate.
Type: Extended service agreement
Service Included: Replacement
Full Contract Period: 2 years
Repair Time: 24 hours
Service Availability: 8 hours a day / 5 days a week
Extended Warranties and Service PlansFreight Delivery: $6.00 - for 1st unit. Due to the size, shape and/or weight, this item will ship via a common carrier or freight service, incurring freight delivery fee. Please allow 3-10 business days for freight deliveries. *Each additional unit is charged a percentage increase to the original freight delivery fee, not the full amount. NOTE:
100% Money Back Guarantee: ReStockIt.com’s Return Policy is based on a simple principle – 100% Customer Satisfaction Guaranteed on Every Order. If the item is damaged during shipment or defective, we will happily assist you to send a replacement. Please let us know within 5 days of receipt of the item. If you simply do not like this item, this is a non-returnable item
. How to Return an Item