Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
NETGEAR ProSupport is a suite of service and support offerings for small- and medium-sized businesses and mid-market customers deploying NETGEAR's ProSafe line of networking solutions.NETGEAR's OnCall 24x7 is designed for customers who wish to maintain their own network products with assistance from NETGEAR technical experts. ProSupport OnCall 24x7 covers unlimited phone and email based technical support for standard and advanced features. In the event of a hardware failure, NETGEAR will expedite the shipment of a replacement product for the next business day arrival.
Additional Information: NETGEAR ProSupport OnCall 24x7 Category 2 - technical support - 3 years
Type: Technical support
Service Included: Phone consulting
Full Contract Period: 3 years
Service Availability: 24 hours a day / 7 days a week
Localization: North America
Extended Warranties and Service Plans