Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
Lantronix's commitment to its customers is to provide the highest quality in products and services. If you suspect your product is not functioning properly, please call one of Lantronix's Technical Support Engineers (TSE's) to help determine if your product is defective. Once determined defective you will receive an RMA authorization number for repair or replacement. Technical Support can be contacted via web, email, or phone.Lantronix will replace or repair defective products at Lantronix option after warranty verification of the returned product.DOA - Any product found to be defective within 30 days of shipment shall be deemed Dead on Arrival (DOA). DOA products will be advance replaced and shipped via overnight express (where available) at no cost to the customer.Products must be registered for Technical Support and warranty replacements.
Additional Information: Lantronix SupportLinx Standard Policy - extended service agreement - 1 year
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 1 year
Support Period: 3rd year
Extended Warranties and Service Plans