Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
Juniper Networks offers six standard support offerings to complement your team and ensure maximum uptime. Each offering includes 24x7 access to the Juniper Networks Technical Assistance Center and Customer Support Center.For customers who want the assurance of rapid, Juniper Networks replacement parts, this service is a convenient way to back up spare parts inventories. Next-Day includes all Core Support features, plus the delivery of covered replacement hardware on the next business day. You can request hardware replacements Monday through Friday, excluding holidays.
Additional Information: Juniper Networks Customer Services J-Care Next-Day - extended service agreement - 1 year - shipment
Type: Extended service agreement
Service Included: Parts
Full Contract Period: 1 year
Response Time: Next business day
Covered Configurations: Router with GE Dense Port Concentrator (DPC) card
Extended Warranties and Service Plans