Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
Brocade thoroughly understands the advanced level of technical support required for maintaining large Storage Area Network (SAN) and IP networking environments. Brocade has the expertise to help ensure maximum availability of mission-critical networking resources in these complex, multivendor environments. Brocade Direct Support provides a flexible and cost-effective approach to ongoing maintenance for products purchased through Brocade, Brocade OEM Partners, or Brocade solution providers. Through Brocade Direct Support, customers have a single support contact for all Brocade SAN and IP hardware and software solutions, and direct access to Brocade Support resources. This one-on-one relationship streamlines the delivery of Brocade Support services and helps accelerate problem resolution, while reducing overall support costs. Available on software applications, Software Technical Support provides 24 x 7 telephone support and electronic access to software updates.
Type: Technical support (renewal)
Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 24 hours a day / 7 days a week
Extended Warranties and Service Plans
Info X Essential Direct Support Software Technical Support 24×7 - Technical Support (renewal) - 1 Year (CM2086) On Sale