Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
IBM Tivoli Remote Control is the industry-leading enterprise-scale remote control solution. Scalable to enterprise desktops and server environments that number in the tens of thousands, Remote Control gives IT quick, secure and reliable control over the critical resources they manage. IBM Tivoli Remote Control solves the dual problem of enabling corporate IT to ensure productive use of computing resources while minimizing support costs.IBM Tivoli Remote Control is vital to enabling desktop support call centers to effectively support thousands of desktop users, improve first-call success rates, reducing escalation to second-level support, and reduce the need for dispatching technicians. The software ensures success when technicians are dispatched via improved diagnosis; it shaves precious minutes off of average call times, and reduces repeat calls by educating end users while resolving problems.
Additional Information: Tivoli Remote Control - license
Category: Networking applications
Subcategory: Network - system & remote management
License Type: License
Bundled Support: 1 Year Software Maintenance
License Qty: 1 client
License Pricing: Academic, volume
Licensing Program: Passport Advantage
Platform: Windows, IBM OS/2, AIX, HP-UX, Solaris
OS Required: Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows NT 4.0, IBM OS/2 Warp, IBM AIX, SunSoft Solaris, HP-UX, Microsoft Windows 2000
Service & Support: New releases update