Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
When you use technology for your most important operations, you need to feel confident that when problems occur someone will work to correct them promptly. And you need a services provider who will stand by its hardware by providing the coverage you need, when you need it. With an IBM Warranty Service Upgrade ServicePac, you can upgrade the service included with your hardware's original warranty. IBM is here when you need it, 24 hours a day, every day. If it can't fix your problem over the phone, it'll schedule repair services, send a replacement for a failing component, or perform an equipment exchange according to your level of service coverage. In each case, coverage for parts and labor is included.
Additional Information: IBM ServicePac On-Site Exchange - extended service agreement - 3 years - on-site
Type: Extended service agreement
Service Included: Replacement
Full Contract Period: 3 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Extended Warranties and Service Plans