Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
Will your business-critical systems have the necessary support when the hardware warranty ends? When you rely on technology for your most critical operations, you need to feel confident that when problems occur they will be corrected promptly. Your business counts on it. And, you need a service provider who will stand by its hardware by providing the coverage you need, when you need it.IBM provides convenient post-warranty maintenance agreements (MA ServicePacs) to help extend the life of your equipment and verify it is functioning properly. With a MA ServicePac, you can continue maintenance services once the original base warranty, ServicePac warranty service upgrade or Maintenance Agreement has expired. Choose the level of response time that best supports your business, from depot repair up to a 2-hour response time for selected machines ... and many options in between.
Additional Information: IBM MA ServicePac On-Site Repair - extended service agreement - 2 years - on-site
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 2 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Extended Warranties and Service Plans