Cisco MA ServicePac For Essential Support On-Site Repair w/Base Software Support And Hardware How-To - Extended Service Agreement - 1 Year - On-site

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IBM ServicePac for Essential Support provides hardware repair support integrated with usage and how to support for your System x servers. This support package provides a single price, unified maintenance contract that enables you to receive integrated hardware and software support for selected IBM System x servers. Leverages IBM expertise to help reduce downtime and staff productivity. IBM ServicePac for Essential Support provides a single source for all your System x and BladeCenter support needs. This support package provides a single price, unified maintenance contract that enables you to receive integrated hardware and software support for selected IBM servers.

Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Localization: United States