Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
This service provides Basic onsite physical installation of 2+ HP Desktop PCs or Notebooks. Order the quantity of PCs to be installed (must be greater than one). Includes travel from a primary HP Support Office between 8: 00 am and 5: 00 pm Monday through Friday, except HP holidays, for sites located within 100 miles of the HP Support Offices. Basic installation includes unpacking, reconciling against the packing slip, connecting the monitor, keyboard, mouse, and network cables. Technician will power on the hardware, verify the functionality, run power on diagnostics, boot the system to a Windows prompt, enter the TCP/IP address, and verify that the system comes up to the network login screen.
Additional Information: HP SupportPack Basic Installation - installation / configuration - 1 incident - on-site
Type: Installation / configuration
Service Included: Installation
Full Contract Period: 1 incident
Localization: English / United States