Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.Return to Depot package includes offsite hardware support at a HP authorized Repair Center. After remote diagnosis and support the customer will deliver the faulty unit to the Repair Center. HP will return the repaired or replaced unit to the customer.
Additional Information: Electronic HP Care Pack Return to Depot - extended service agreement - 3 years
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 3 years
Service Availability: 9 hours a day / 5 days a week
Extended Warranties and Service PlansFreight Delivery: $6.00 - for 1st unit. Due to the size, shape and/or weight, this item will ship via a common carrier or freight service, incurring freight delivery fee. Please allow 3-10 business days for freight deliveries. *Each additional unit is charged a percentage increase to the original freight delivery fee, not the full amount.