Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.This HP accidental damage protection with next-day-exchange offers: upgrade of the standard warranty and accidental damage protection; the convenience of door-to-door product pickup and delivery. It includes packaging materials, prepaid freight (shipping label), and instructions for returning the defective product; overnight delivery of the permanent replacement product; easy four-step problem resolution with HP-trained service representatives; and technical assistance with installation, product configuration and setup, problems, and normal operation of your HP product.
Additional Information: Electronic HP Care Pack Next Day Exchange Hardware Support with Accidental Damage Protection - extended service agreement - 3 years - shipment
Type: Extended service agreement
Service Included: Replacement
Full Contract Period: 3 years
Response Time: Next business day
Extended Warranties and Service Plans