Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
This easy-to-use HP Care Pack offers quality return-to-HP service with remote telephone support and offsite repair at an HP-designated repair center. One low price covers equipment repair or replacement, all parts, labor, and return shipment to you. A choice of service levels gives you flexible shipment options.Choose Hardware Return Service when you need: a cost-saving, reliable support solution for products in non-critical business and home environments; over-the-phone problem diagnosis and technical support; expert offsite support for HP products.This support covers Pavilion and Presario desktops.
Additional Information: Electronic HP Care Pack Hardware Return Service - extended service agreement - 2 years
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 2 years
Service Availability: 9 hours a day / 5 days a week
Extended Warranties and Service PlansFreight Delivery: $6.00 - for 1st unit. Due to the size, shape and/or weight, this item will ship via a common carrier or freight service, incurring freight delivery fee. Please allow 3-10 business days for freight deliveries. *Each additional unit is charged a percentage increase to the original freight delivery fee, not the full amount.