Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
The Fujitsu Advance Exchange Service Program offers whole-unit, next business day replacement for scanner equipment that cannot be repaired through technical support. It is available in all 50 states to help minimize downtime and applies to most models of Fujitsu scanners. If the Technical Assistance Center (TAC) is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2pm PST, or else on the next business day for requests received later. The cost of the Advance Exchange program includes parts, labor and shipping to and from the customer.
Type: Extended service agreement
Service Included: Replacement
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 8 hours a day / 5 days a week
Extended Warranties and Service Plans
Fujitsu Advance Exchange Extended Service Agreement - 1 Year - Shipment (CD3532) On Sale