Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
The Dragon Intrusion Defense System (IDS) identifies and mitigates the threats that can impact today's enterprise environments, supporting Enterasys' Secure Networks solutions. With the combination of high-speed network sensors and host-based sensors, your enterprise has never been monitored this completely. In addition, the granularity of the forensic data that can be gathered and presented makes Dragon Intrusion Defense the industry's most comprehensive and accurate IDS on the market. Now, specially designed, comprehensive service and support packages are available for theDragon family. You can benefit from software updates and upgrades, access to the Enterasys Global Technical Access Center (GTAC), unlimited access to Enterasys online support tools, and advanced hardware replacement.IDS-2 Premium Protection Plan provides 24 x 7 GTAC phone support and advanced hardware replacement, as well as unlimited access to software updates and upgrades and Enterasys online support tools.
Additional Information: Enterasys IDS Protection Plan Premium - technical support - 1 year
Type: Technical support
Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 24 hours a day / 7 days a week
Extended Warranties and Service Plans