Cisco Unity Express Interactive Voice Response - License

Cisco Unity Express Interactive Voice Response - License

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Cisco Unity Express Interactive Voice Response (IVR) allows a telephone caller to select options from a voice menu and otherwise interact with the system. After the system plays a prerecorded voice prompt, the caller presses a number on a telephone keypad to select an option.The Cisco Unity Express IVR applications work with Cisco Unified Communications Manager Express or Cisco Unified Communications Manager to provide small- and medium-sized companies the ability to enable callers to run queries to gather information from a customer database and to control the information stored in the database, confirm orders placed using the IVR application by sending outgoing e-mails or faxes from within the IVR application, and use incoming HTTP request-based trigger applications to initiate IVR applications to send an e-mail, fax, or phone call notification that an order has been filled and shipped.
Additional Information: Cisco Unity Express Interactive Voice Response - license
Category: Internet & communication applications
Subcategory: Internet & communication - internet utilities, internet & communication - IP telephony
License Type: License
License Qty: 4 sessions
License Pricing: Standard

ITEM #: Q67536

Product Type: Software Licensing
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