Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
Cisco Unified Service Monitor is a component of the Cisco Unified Communications Management Suite. Cisco Unified Service Monitor continuously monitors active calls supported by the Cisco Unified Communications system and provides near real-time notification when the voice quality of a call fails to meet a user-defined quality threshold. Cisco Unified Service Monitor monitors, evaluates, and generates reports on user-experience metrics associated with active calls on the Cisco Unified Communications system. It provides a comprehensive list of voice-impairment metrics useful in troubleshooting voice-quality issues. User-experience reports generated by the system provide lists and details of the endpoints (phones, gateways) that are most frequently affected by voice-quality issues. This allows users to understand service quality at a system level through call-quality metrics gathered through Cisco Voice Transmission Quality (VTQ) functionality and real-time service quality through Cisco 1040 sensors.
Category: Networking applications
Subcategory: Network - monitoring & performance management
License Type: License
License Qty: 1000 phones
License Pricing: Standard
OS Required: Microsoft Windows Server 2003 Standard Edition SP1, Microsoft Windows Server 2003 Enterprise Edition SP1, Microsoft Windows Server 2003 Enterprise Edition SP2, Microsoft Windows Server 2003 Standard Edition SP2
Cisco Systems, Inc
Business Solution Software
Cisco Unified Service Monitor ( V. 2.2 ) - License (CK4937) On Sale