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Increase sales, generate new revenue opportunities, and enhance customer satisfaction and loyalty with the tools provided by the Cisco Unified Web Interaction Manager. Powerful Web chat and collaboration features enable your contact center agents to deliver immediate answers to customer questions supported by comprehensive information stored in a shared knowledgebase of Web pages and other Web-based content.The ability to deliver effective, personalized assistance that enhances the customer experience makes Cisco Unified Web Interaction Manager an ideal solution for both sales- and service-oriented contact centers. High-value, live, and highly secure assistance to online customers and prospects helps your company convert Website visitors into profitable, long-term customers.
Additional Information: Cisco Unified Contact Center Express Cisco Unified Web Interaction Manager Advanced - license
Category: Internet & communication applications
Subcategory: Internet & communication - internet utilities, internet & communication - IP telephony
License Type: License
License Qty: 1 seat
License Pricing: Standard
Cisco Systems, Inc