Cisco Unified Contact Center Express Premium High Availability Option - ( V. 8.0 ) - License

Cisco Unified Contact Center Express Premium High Availability Option - ( V. 8.0 ) - License

(CV1824)
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MEGA Sale Price $10,066.34
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Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, enabling easy collaboration every time from any workspace. Cisco Unified Contact Center Express meets the needs of midmarket and enterprise branch or departmental companies that need easy-to-deploy, easy-to-use, secure, virtual, highly available, and sophisticated customer interaction management for up to 300 agents. Cisco Unified Contact Center Express support for powerful agent-based assisted service as well as fully integrated self-service applications results in reduced business costs and improved customer response by providing sophisticated and distributed automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services in a single-server, contact-center-in-a-box deployment while offering the flexibility to scale to larger, more demanding environments. Cisco Unified Contact Center Express helps ensure your business rules for inbound and outbound voice, email, web, and chat; and customer interaction management helps ensure that each contact is delivered to the right agent the first time.

Category: Internet & communication applications
Subcategory: Internet & communication - internet utilities, internet & communication - IP telephony
Version: 8.0
License Type: License
License Qty: 2 additional servers
License Pricing: Standard


MANUFACTURER NAME: Cisco Systems, Inc
ITEM #: CV1824

Product Type: Business Solution Software

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