Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
The Cisco SMB Support Assistant has been specifically designed for small and medium-sized businesses (SMBs) and provides the easy, cost-effective network support businesses need to help ensure operational reliability, contain costs, and protect your investment on Cisco SMB Class networking solutions. The Cisco SMB Support Assistant technical service offering provides access to Cisco SMB technical engineers, advance hardware replacement, operating system software maintenance and access to the Cisco SMB Support Assistant client and portal, which simplifies the ability to set up, configure, troubleshoot, and open service requests with emphasis on easy-to-understand instructions.
Additional Information: Cisco SMB Support Assistant extended service agreement - 1 year
Type: Extended service agreement
Service Included: Replacement
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 8 hours a day / 5 days a week
Cisco Systems, Inc
Extended Warranties and Service Plans