Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
Cisco SMARTnet is essential to keeping your business-critical functions available, secure, and operating at peak performance. Networks are the lifeline that connects your customers to goods and services, and the impact of network downtime can be significant, degrading productivity, eroding customer confidence, and costing as much 3.6 percent of annual revenue, depending on the size of your company. Decreased network availability can also create a negative customer experience. Analysis shows that a good customer experience correlates highly to loyalty - especially when it comes to plans for making additional purchases. In fact, repurchase plans can swing 15%. Additionally, it is estimated that a 5 percent increase in customer retention due to increased loyalty yields a staggering 75 percent increase in the net present value of an existing customer.
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 1 year
Repair Time: 30 days
Cisco Systems, Inc
Extended Warranties and Service Plans
Cisco SMARTnet Return For Repair Extended Service Agreement - 1 Year (CE9721) On Sale