Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
SMARTnet provides enhancement and maintenance support resources during the operational lifetime of your Cisco networking device. SMARTnet augments the resources of your operations staff; it provides them with access to a wealth of expertise, both on line and via telephone, the ability to refresh their system software at will, and a range of hardware advance replacement options. Cisco SMARTnet Onsite Premium delivers the comprehensive support that the companies need to maintain and enhance Cisco networking devices throughout the operational lifetime. This support includes 24x7x365 registered access to Cisco Connection Online (CCO), the highest-rated online support in the industry as well as 24x7x365 access to highly-skilled networking technology professionals that give you a hand just when you need it!
Type: Extended service agreement
Service Included: Replacement
Full Contract Period: 1 year
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Cisco Systems, Inc
Extended Warranties and Service Plans