Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
SMARTnet provides enhancement and maintenance support resources during the operational lifetime of your Cisco networking device. SMARTnet augments the resources of your operations staff; it provides them with access to a wealth of expertise, both on line and via telephone, the ability to refresh their system software at will, and a range of hardware advance replacement options.SMARTnet Enhanced offers the core entitlements of SMARTnet, plus, delivery of advanced replacement hardware.
Additional Information: Cisco SMARTnet Enhanced extended service agreement - 1 year
Type: Extended service agreement
Service Included: Replacement
Full Contract Period: 1 year
Response Time: 4 hours
Service Availability: 8 hours a day / 5 days a week
Covered Configurations: Router with IOS Advanced IP Services Image, Dual Ethernet with V.92 Modem backup, 32MB Flash/128MB DRAM
Cisco Systems, Inc
Extended Warranties and Service Plans