Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
With the Barracuda Instant Replacement Service, Barracuda Networks will provide next day shipping of replacement hardware. If your Barracuda product fails, Barracuda Networks will ship you a replacement unit within 1 business day so that you can get back up and running. Instant Replacement Service also includes Enhanced Support which provides phone and email support 24x7. Instant Replacement needs to be purchased within 60 days of the hardware purchase. Purchase after 60 days may require a re-instatement fee and the subscription will start as of the hardware purchase date.
Type: Extended service agreement
Service Included: Replacement
Return Shipment: At manufacturer expense
Full Contract Period: 3 years
Response Time: 24 hours
Extended Warranties and Service PlansNOTE:
100% Money Back Guarantee: ReStockIt.com’s Return Policy is based on a simple principle – 100% Customer Satisfaction Guaranteed on Every Order. If the item is damaged during shipment or defective, we will happily assist you to send a replacement. Please let us know within 5 days of receipt of the item. If you simply do not like this item, this is a non-returnable item
. How to Return an Item