Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
Avocent Service Value Pack 5 includes 1 year software upgrade protection (24/7 Priority Support + Software Upgrade Protection + QuickTAC (Direct Level 2 access) + TACAssist (Prescheduled support priority) + S/W and H/W install and configuration (limited to 5 consecutive days on-site) + 2 hours introductory training (immediately following installation) + 1 free migration / upgrade for up to 3 days onsite (during active coverage period) + 2 onsite training events at the customers site (up to 10 students each) + 1 health check / optimization per year.
Additional Information: Avocent Service Value Pack 5 - technical support - 1 year - for DSView 3 Premium Pack
Service & Support: Technical support
Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 24 hours a day / 7 days a week
Software Title: DSView 3 Premium Pack
License Type: License
License Qty: 1 hub, 5000 devices, 8 spokes
License Pricing: Standard
ALTERNATE ITEM #: SVP5-PREM-1
Extended Warranties and Service Plans