To keep your Xserve and Xserve RAID systems up and running, Apple offers the AppleCare Premium Service and Support Plan. If you experience a problem, whether a hardware failure or a software configuration issue, Apple's dedicated Server Technical Support team will help diagnose problems and work to get your systems back online quickly. And because Apple hardware and software are uniquely integrated, there's only one AppleCare number to call
The AppleCare Premium Service and Support Plan delivers up to three years of 24/7 telephone and email support - with 30-minute response
You get onsite response within four business hours, and next-day onsite response when you contact Apple after business hours. With the AppleCare Premium Service and Support Plan, you'll have the assurance that Apple-authorized technicians will perform Xserve and Xserve RAID repairs using genuine Apple parts.
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 3 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Apple Computer, Inc.
Extended Warranties and Service Plans
Apple AppleCare Premium - Extended Service Agreement - 3 Years - On-site (39734K) On Sale