Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
APC's Start-UP Service provides customers with APC authorized personnel to ensure proper start-up of your UPS or Power Array system. APC will energize and check functionality of the system in all modes to ensure compliance with stated technical specifications. In all cases, the system must be electrically installed prior to the start-up. APC will guarantee that the system is operating according to APC standards and ensure that the full warranty will apply.The service provides 5X8 normal business service scheduling, AC wiring inspection, installation of modules, operator training, startup by APC trained technician, startup report, verification of installation wiring, waveform and phasing verification, universal input voltage range. The service includes a user manual.This support covers SmartCell, SmartCellW, SYBATT, SYBT2, SYBT3, SYBATT-EL, SYMIM, SYRIM, SYRIM2, SYCC, SYXRCC.
Additional Information: APC Start-UP Service 5X8 - installation / training - 1 incident - on-site
Type: Installation / training
Full Contract Period: 1 incident
Service Availability: 8 hours a day / 5 days a week
Extended Warranties and Service Plans