Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
APC Remote Monitoring Service (RMS) is an easy to use, web-based service that serves as a second set of eyes into the health and status of a company's physical infrastructure. Experienced RMS professionals work non-stop to provide 24-hour monitoring of physical infrastructure devices. By utilizing customer-specific and global trending techniques, the RMS professionals can proactively identify and anticipate physical infrastructure threats before they occur. Upon detection of a critical situation, the RMS team will notify the company as specified in the company's online profile and help them recover. The convenient RMS web interface provides the customer with a real-time, dynamic snaphot of their system's health, while the flexible profile can be easily accessed to reflect changes within their organization.
Additional Information: APC Remote Monitoring Service technical support - 3 years
Type: Technical support
Service Included: Remote monitoring
Full Contract Period: 3 years
Service Availability: 24 hours a day / 7 days a week
Covered Configurations: UPS up to 20 kW
Extended Warranties and Service Plans