Please note, this is a special order product that requires extra time for processing and shipping. Please refer to the individual timeframes stated above. If you have specific questions, contact our Customer Service Team at 1.800.680.0859 and we will be happy to help.
In today's world, keeping your systems on line is critical to your business. An extended outage can cost tens or even hundreds of thousands of dollars in lost productivity. APC On Site Repair services are designed to get you the help you need on location to bring your business back up and running in a time frame compatible with your business requirements. The On Site Service with Best Endeavor Response provides a basic level of protection on the UPS system. If deemed necessary, APC will provide authorized personnel on-site on a best endeavor response basis 5X8. This support covers SY8KEXJ, SY8KRJ, SY8KREXJ, SY8KEX, SY8KEX-PD, SY12KEXJ, SY12KREXJ, SY12KEX, SY12KEX-PD, SY12KEXI, SY12KEX3I, SYP12K12RMI, SY12KEXIBX120, SY12KEX3IBX120, SY16KJ, SY16KRJ, SY16K, SY16K-PD, SY16KI, SY16K3I, SYP16KRMI, SY16KIBX120, SY16K3IBX120.
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 1 year
Service Availability: 8 hours a day / 5 days a week
Extended Warranties and Service Plans