Shipping Policy

FAST DELIVERY WITHIN 1-5 BUSINESS DAYS VIA UPS OR FEDEX GROUND
We process and ship most orders on the same day if ordered by 2pm EST on a business day. You will receive your items within 1 to 5 business days and we always ship UPS or FedEx Ground. Most office supply orders are received within 1-2 business days (some limited exceptions apply - see product page for details). A limited number of delivery exceptions apply like sheds and larger items that must go LTL. We will send you a UPS or FedEx Ground tracking number when we ship your items so you are fully informed of the status of your shipment.

STANDARD DELIVERY AND PROCESSING CHARGES
Delivery charges are based on the item subtotal of your order before any coupons or discounts are applied, less any items that are marked as Free Shipping.

Item Subtotal	Total Charges
Under $25.00	$6.95
$25.01 - $50.00	$8.95
$50.01 - $75.00	$9.95
$75.01 - $100.00	$12.95
$100.01 - $150.00	$15.95
$150.01 - $200.00	$19.95
$200.01 - $1,000.00	10% of Item Subtotal
$1000.01 - $2,000.00	7% of Item Subtotal
$2,000.01 & over	5% of Item Subtotal

FREE SHIPPING
We offer FREE shipping on over 100,000 Top Selling items. Orders must ship within the contiguous United States. We reserve the right to choose the best method of shipment on all orders that qualify for Free Shipping.

DELIVERY SURCHARGES
Because furniture, rugs, and other large items are bulky, heavy, and may have limited availability, these items have a delivery and processing surcharge. This charge is listed in parentheses ($) after the item price and is in addition to regular delivery and processing charges. Glassware and Hazmat items may also incur delivery surcharges because of the additional handling and processing time to ship these items. The Delivery Surcharge fees are noted on the product page and the shopping cart.

FREIGHT LINE SHIPPING
Orders or items that cannot ship via UPS or FedEx Ground due to their weight and/or size ship via a Freight Line Service. (Examples of such items are: Arrow Sheds and Duramax Sheds). Please allow 1 to 2 weeks for delivery. Please note that delivery on Arrow and Duramax sheds may take up to 3 to 4 weeks.

Orders shipped via freight line to a residential address are strictly delivered curbside. The Freight company will typically assess additional fees for any delivery beyond normal curbside delivery. Our fees do not include any delivery service beyond curbside - customers are responsible for any extra charges incurred for any extra services. In addition, customers are responsible for additional charges incurred due to missed delivery appointments or re-deliveries.

SHIPPING LOCATIONS
All orders ship from the closest of 57 nationwide warehouses. Should the closest warehouse not have the item or items you ordered in stock, we will ship from the next closest warehouse. This may result in you receiving your order at different times if you ordered more than 1 item. Please note that we are not set-up for in-warehouse pick-ups. All orders must ship out via UPS.

1. Click on the 'My Account' tab on the home page of our website. After logging in, click on Order Status. Locate the order number that you would like a tracking number for and click that orders View button. Here you will be able to view all information, including tracking numbers on all orders.
   
   
2. Contact Customer Service.