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Shipping Policy
FREE SHIPPING
We offer FREE shipping on over 100,000 Top Selling items. Orders must ship within the contiguous United States. We reserve the right to choose the best method of shipment on all orders that qualify for Free Shipping.
STANDARD DELIVERY AND PROCESSING CHARGES
$8.95 PER ORDER
We are excited to offer a small flat rate shipping charge of just $8.95 per order, regardless of your order size! No coupon necessary. Flat rate shipping is available for all orders that ship with UPS or FedEx. Orders must ship within the contiguous United States. We reserve the right to choose the best method of shipment on all orders that qualify for our Flat Rate Shipping. Oversized and heavy products that require freight delivery are subject to a delivery surcharge.
DELIVERY SURCHARGES
Some orders may require additional shipping charges (surcharges) based on size or delivery area. Items with delivery surcharges are noted on the product page and in the shopping cart. This charge is listed in parentheses ($) after the item price in the shopping cart and is in addition to regular delivery and processing charges. Please note, if you are interested in purchasing multiple quantities of an item with a surcharge, please contact our customer service department, we will try to adjust the charges on multiple quantity orders.
Orders placed using Google Checkout will see delivery surcharges listed under the line item of “Shipping and Handling.” Your order will still qualify for free shipping if applicable, but any charge listed for “Shipping and Handling” refers to the delivery surcharge on your products.
SHIPPING LOCATIONS
Orders ship from the closest of 57 nationwide warehouses. Should the closest warehouse not have the item or items you ordered in stock, we will ship from the next closest warehouse. This may result in you receiving your order at different times if you ordered more than 1 item. Please note that we are not set-up for in-warehouse pick-ups.
Arizona
Phoenix
California
Los Angeles
San Francisco
Colorado
Denver
Florida
Miami
Orlando
Tampa
Georgia
Atlanta
Illinois
Chicago
Indiana
Indianapolis |
Kansas
Kansas City
Louisiana
New Orleans
Maryland
Baltimore
Massachusetts
Boston
Michigan
Detroit
Minnesota
Minneapolis
Missouri
St. Louis
North Carolina
Charlotte
Raleigh |
Ohio
Cleveland
Pennsylvania
Philadelphia
Pittsburgh
Tennessee
Nashville
Texas
Dallas/Ft. Worth
Houston
San Antonio
Washington
Seattle |
SHIPPING METHOD OPTIONS
In order to offer the most economical shipping rates and most reliable service, we ship all orders via a traceable method. Depending upon the size of your order we will ship via UPS, FedEx, the USPS or a common carrier freight line.
| Ground Service |
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| Delivery Times |
1-5 business days within 48 contiguous states |
| Service Days |
Monday - Friday. |
| Delivery Area |
The Continental U.S. Only |
| Exceptions |
We ship to addresses located within the 48 contiguous United States. The following are a list of places we do not ship to:
- Alaska, Hawaii
- Post Office Boxes
- Private mail boxing locations
- APO/FPO addresses
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FREIGHT LINE SHIPPING
Oversized/Heavy Items: Some of our larger and heavier items are delivered via Oversized Delivery or Standard Truck Delivery. Additional shipping charges will apply based on the weight/size of the item. These charges are applied in addition to standard shipping and handling charges for each item.
Heavier orders or items that cannot ship via Ground due to their weight and/or size ship via a Freight Line Service. (Examples of such items are: Arrow Sheds and Duramax Sheds). Please allow 1 to 2 weeks for delivery based on the availability of the carriers. Please note that delivery on Arrow and Duramax sheds may take up to 3 to 4 weeks.
If an order will be delivered via freight line, you will be contacted to arrange a window of time for delivery. Orders shipped via freight line to a residential address are strictly delivered curbside. The freight company will typically assess additional fees for any delivery beyond normal curbside delivery and will contact you directly with any additional charges. Our fees do not include any delivery service beyond curbside - customers are responsible for any extra charges incurred for any extra services. In addition, customers are responsible for additional charges incurred due to missed delivery appointments or re-deliveries.
Hazardous and Other Items: Hazmat items may also incur delivery surcharges because of the additional handling and processing time to ship these items. Due to federal and state shipping regulations, some items cannot be shipped via plane. These items can only be shipped using the standard Ground delivery service.
MINIMUM ORDER
There is no minimum order at ReStockIt.com.
ORDER TRACKING
We offer three convenient ways in which to track your order. If you used Guest Checkout use option 1 or 3:
- Click on the Track My Order option in the upper right hand corner on any page. Enter your Email address and Order Number and click the 'Lookup Order Status' Button.
- Click on the My Account tab on the home page of our website. After logging in, scroll down to the Order/Billing History section. Here you will be able to view all information, including tracking numbers on all orders.
- Contact Customer Service.
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